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PRIVACY POLICY

The protection of its usersprivacy and personal data is of utmost importance to PEDRO DURAN, S.A.U. (PEDRO DURAN). Therefore, PEDRO DURAN assumes a permanent commitment regarding the processing and preservation of userspersonal data.

 

Who is responsible for processing your data?

Company name: PEDRO DURAN, S.A.U.

Address: Calle Serrano 12; 28001-Madrid.

Phone: 91 212 08 00
Email: tiendaonline@duranexquse.com

 

Why do we collect the data that we ask for?

 

1. Registration and/or account creation form.

a. Purpose. The purpose of this form is to process your application for registration on the website to start the session as a registered user, and speed up the purchase process.

b. Legitimacy. The legitimate interest for the processing of personal data is based on the express consent granted by the data subject.

  1. Recipients. Data will not be transferred to other third parties, unless if legally required

 

2. Purchase management form.

a. Purpose. The purpose of this form is to manage the purchase of a product, as well as to manage administrative or logistics services and other commitments arising from the purchase.

b. Legitimate interest. The legitimate interest for processing personal data is the execution of a contract.

  1. Recipients. Data will not be transferred to other third parties, unless if legally required

 

4. Newsletter subscription form.

a. Purpose: To manage the sending of the newsletter with commercial information about the products and services of the Durán Group, to the users who subscribe to it.

b. Legitimate interest. The legitimate interest for the processing of personal data is the express consent of the data subjects who subscribe to this service by checking the box provided for this purpose.

c. Recipients. Your personal data will not be transferred to third parties, except under legal obligation.

 

5. Contact submission and/or information request form.

a. Purpose. Managing and replying to queries, suggestions and requests for information from the websites users.

b. Legitimate interest. The legitimate interest for the processing of personal data is based on the express consent granted by the data subject.

  1. Recipients. Your personal data will not be transferred to third parties, except under legal obligation.

 

For what purpose do we process your personal data?

The purpose of processing the data collected through the forms available on our website, via email or by through the contractual relationship that links you with PEDRO DURAN, will be the purpose described in each case, in the basic information on data protection.

Do we obtain your data from social networks?

PEDRO DURAN is present on Facebook and Instagram, with the purpose of informing about the services it offers, as well as any other activity or event that is carried out and that we want to promote, but at no time will obtain personal data from those networks.

How long will we keep your personal data?

What is the legitimate interest for processing your data?

The legitimate interest for processing the data covered by this privacy policy is:

– Execution of a contract for the provision of services, to process the data provided in the purchase management form.

-Explicit consentof the data subject to the following data processing actions:

  • Processing of the data in the website registration form.
  • Processing of the data provided in the subscription to the newsletter.
  • Sending our newsletter and commercial information of interest under the terms of the newsletter subscription.
  • Processing of the data provided in the "Contact us" section.
  • Processing of customers’ data reflected in the invoices and delivery notes.

- Compliance with a legal obligation:

  • The data storage periods once the contractual relationship has terminated are based on the provisions of the Spanish Commercial Code.
  • Communication of the data subject’s data when required to do so by the Tax Inspectorate under Spanish Law 58/2003, of 17 December, General Taxation.

 

Who will your data be sent to?

PEDRO DURAN will not communicate your data to any third party, unless you are expressly informed of this, or if it is legally obliged to do so.

When necessary, customer data may be transferred to the following authorities, in compliance with a legal obligation:

  • The necessary data for compliance with the legal obligation may be transferred to the Spanish Tax Agency.
  • To the banking institutions that may apply for the purposes of being up-to-date in payments.

 

Likewise, PEDRO DURAN will be able to collaborate with third-party outsourcers to carry out auxiliary functions related to the online store, such as the shipping and delivery of your order, the processing of payments and the personalisation of products. Third parties that provide any of these services will be authorised to use this information only in relation to the contracted services.

 

In these cases, the data will be made available to these third-party processors under a contract for the provision of services and a processing agreement that establishes the obligation to follow the processing instructions provided by PEDRO DURAN, to preserve confidentiality and to return and/or destroy the data at the end of the service, with the express prohibition of processing the data for the data processor's own purposes.

What are your rights when you provide your data to us?

Users can exercise their existing rights and that are the following:

-       Right to request access to the personal data and therefore know whether or not PEDRO DURAN is processing personal data that concerns you.

-       Right to request the rectification or erasure of your data.

-       Right to request the restriction of processing in certain circumstances, in which case PEDRO DURAN will only keep the data for the exercise or defence of claims.

-       Right to object to the processing of your data, when the circumstances and reasons related to your particular situation, justify it. In this case, PEDRO DURAN, will cease to process the data except on legitimate or overriding grounds or for the exercise or defence of possible claims.

-       The right to data portability to a new controller.

We also remind you that users can withdraw the consent granted for any purpose at any time.

Users may exercise their rights at any time by sending a written notice, accompanied by a photocopy of their national identification document or other proof of identity to the registered office of PEDRO DURAN, S.A.U. shown above; and/or through the following email address: tiendaonline@duranexquse.comand right you wish to exercise.

Finally, we inform you that users have right to file a complaint with the appropriate data protection authority, and that in the case of Spain will be the Spanish Data Protection Agency.

PEDRO DURAN will adopt the technical and organisational measures to safeguard the security and confidentiality of your data. The data processing policies and security measures implemented in PEDRO DURAN avoid the unauthorised alteration, loss, processing or use of your personal data.

PEDRO DURAN informs that it does not verify the accuracy of the data, meaning that users are responsible for providing the correct data.

 

What do we do to ensure the security and confidentiality of your data?

PEDRO DURAN will adopt the technical and organisational measures to safeguard the security of your data. The data processing policies and security measures implemented in PEDRO DURAN avoid the unauthorised alteration, loss, processing or use of your personal data.

Currently, the information obtained from the users of this website is stored in our customer database. We limit access to that information to those employees within our organisation who need it for business reasons. Most of our employees do not have access to that information. In addition, we apply a policy against the unauthorised disclosure or use of the information you share with us, and we have instructed our employees in relation to that policy. Employees who have access are required to comply with our privacy policy. 

We also require that third parties who provide services to us and have access to customer information (such as website providers, customer service, data collection, storage and information services and email providers) share our commitment to maintaining your privacy and compliance with our companys confidentiality requirements. As mentioned above, under no circumstances do we sell customer information to any outside company or organisation, nor do we allow any such organisations to use customer information for their own business purposes.

In fact, specific information about you will be released only in the case of a request from a court and/or a competent authority in order to comply with legitimate legal proceedings, or if, in good faith, we believe that the information is necessary to avoid harm to you and/or others.

PEDRO DURAN may amend this privacy policy to adapt it to changes that occur on the website, as well as legislative changes on personal data that may be enacted and affect this policy. For this reason, you are required to read this policy whenever you provide us with your details through the Website.

 


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